RMA Module
| Responsible | Kathleen Miranda |
|---|---|
| Last Update | 08/20/2024 |
| Completion Time | 1 hour 39 minutes |
| Members | 69 |
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RMA Overview
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How to create sales manually
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How do customers process a return
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RMA Email Workflow
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Step 1. When RMA was recorded
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Step 2. RMA Manager to approve the RMA Draft
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Step 3. Front Office to receive RMA once approved
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Step 4. Warehouse to receive Return items
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Step 5. Release a credit memo once RMA was approved
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Order Cancellation
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Return to Sender
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Dropship Return
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Damage In Transit (Miscellaneous)
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Frequently Asked Questions
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Dropship Odoo Vendor Portal
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Damage Report
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Chargeback Order
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GMP - RMA
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